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S P E C I A L O F F E R S
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FAQs
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Any discount offered on bulk buying?
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Can a specific delivery time be given?
Our delivery service is provided by third party and therefore we are not able to guarantee a specific delivery time. However, in certain cases you can contact the courier once the order has been dispatched and ask them for an approximate time of delivery.
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Can I have my order delivered to an address other than the registered address?
Your first mail order is required to be delivered to the registered cardholders address. Subsequent orders can be delivered to an alternative address.
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Can I purchase items not offered on the website?
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Can I view my past orders online?
Absolutely. Login on the Login/Register page, and then click on the My Orders link that will appear near the top of all the web pages. |
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Do you offer sponsorship?
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How do I change my account details?
Click on Login/Register in the top right hand corner of the website, login, and then click on the My Account link that will appear near the top of all the web pages. |
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How does one recover a forgotten password?
On the Login/Register webpage, near the bottom you can enter your email address and have your password sent to you by email. |
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How secure is this site in terms of payment?
To put it simply, it is extremely secure. We are working with Protx, who are the largest independent payment service provider in the country, and they have achieved the highest level of compliance under the Payment Card Industry Data Security Standard. They adhere to the most stringent levels of fraud screening, are trusted by thousands of e-commerce sites around the country and work with all the major banks. |
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How soon can I expect to receive my order?
All orders are generaly dispatched within a couple od days, subject to payment clearance and stock availability.
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How to order?
Please use our secure online shopping basket. In case of difficulty in purchasing through the website, the order can be placed by emailing sales@qualitycricket.co.uk we will then send an acknowledgement email confirming your order. Alternatively you can call 020 8723 7736 or 07904 960566 to place your order. |
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What other payment method is available to me if I don't wish to use a credit or debit card?
Cheque: To pay by cheque or 'Postal Order' simply choose the 'Cheque/Postal Order' option at checkout. Cheques to be made payable to our parent company Zee Sports.
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What shall I do if I receive my order in a damaged condition, short-shipped or the wrong item sent?
In such cases please contact us immediately by email. |
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